FAQ

Q: How long will my order take to arrive?

A: Orders are processed and shipped out within 1–3 business days.

US domestic delivery generally takes 7–14 business days, subject to local logistical conditions.

Q: Can I modify or cancel my submitted order?

A: Order adjustments and cancellation requests will only be accepted before shipment.

Once parcels leave our warehouse facility, no further modifications are allowed.

Q: Does this shop support returns and exchanges?

A: We provide a 30‑day return‑and‑exchange window upon receipt of delivery.

All goods must stay unused, unwashed, with original tags and packaging kept fully intact.

Q: Why are there minor color differences between product photos and real apparel?

A: Slight tone inconsistencies may result from different screen calibration settings and fabric manufacturing batches.

These subtle variations are normal circumstances and shall not be treated as product defects.

Q: How can I track my shipment?

A: After your order is dispatched, our system will automatically forward the tracking number to your registered email address for real‑time delivery monitoring.