Q: How long will my order take to arrive?
A: Orders are processed and shipped out within 1–3 business days. US domestic delivery generally takes 7–14 business days, subject to local logistical conditions.
Q: Can I modify or cancel my submitted order?
A: Order adjustments and cancellation requests will only be accepted before shipment. Once parcels leave our warehouse facility, no further modifications are allowed.
Q: Does this shop support returns and exchanges?
A: We provide a 30‑day return‑and‑exchange window upon receipt of delivery. All goods must stay unused, unwashed, with original tags and packaging kept fully intact.
Q: Why are there minor color differences between product photos and real apparel?
A: Slight tone inconsistencies may result from different screen calibration settings and fabric manufacturing batches. These subtle variations are normal circumstances and shall not be treated as product defects.
Q: How can I track my shipment?
A: After your order is dispatched, our system will automatically forward the tracking number to your registered email address for real‑time delivery monitoring.